TDK Strategies Coaching Terms and Conditions
Thank you for accepting my offer to present coaching services to you. By placing an order, you acknowledge that you have read and agree to these Terms and Conditions and agree that the placement of an order together with these terms and conditions forms a contract between you (herein referred to as ‘the Client’) and TDK Strategies (herein referred to as ‘the Coach’).
Coaching Services
These services are provided by TDK Strategies Coaching (herein ‘the Coach’). Coaching may address specific personal projects, business outcomes, or general conditions in the client’s personal and/or professional life. Coaching is not advice, therapy, or counseling. Services may include, but not be limited to, values clarification, business brainstorming, identifying and creating plans, examining modes of operating, and teaching tools to assist personal transformation.
Throughout the coaching relationship, your Coach will engage in very direct and personal conversations. For the coaching to be powerful and transformational, your Coach will be honest and straightforward in asking questions, and the Client agrees to fully participate in the process. This may include, but not be limited to, attending all sessions on time, completing all set ‘integration work,’ and reading/watching/listening to external material as directed by the Coach.
Scheduling and Sessions
Some packages come with private sessions which will be outlined in your Offer Letter. Unless otherwise agreed, it is the Client’s responsibility to schedule via the scheduling link and call the Coach. Each session will be conducted via Zoom, unless otherwise agreed to by both parties. The number of sessions and duration of calls are outlined in your Offer Letter.
Coaching calls made late will be deducted from the scheduled session time frame. Cancellations within a 24-hour period will be considered a ‘completed’ coaching session. Please make sure to attend your sessions or reschedule them with 24 hours’ advance notice.
Confidentiality
We are committed to protecting your privacy and to effectively managing the collection, storage, use, and disclosure of personal information for the purpose of our business activities in accordance with Wisconsin State Law.
The Coach promises the Client that all information provided is strictly confidential. No information or content shall be released to any persons, including spouse or immediate family, except at the Client’s request. Your willingness to be truthful, open, and vulnerable is paramount to your coaching success.
All private sessions may be recorded digitally for coaching purposes and provided to you after your coaching session. These files will be destroyed after the agreement ends. Group session content may be used for educational or marketing purposes without prior approval.
Access and Participation
Your payment entitles you to receive coaching calls, access to TDK Strategies' digital products, private coaching sessions, group sessions, and other benefits as outlined in your Offer Letter. Sessions are to be spaced every 7–10 days unless otherwise agreed.
Investment (USD)
You must pay to TDK Strategies the investment as outlined in your Offer Letter or as otherwise agreed upon in writing. Payment methods include credit card (1.75% fee) and PayPal (3.0% fee). Receipts can be tailored to your business/taxation needs.
Refunds
The client has 24 hours from order placement to cancel via email at [email protected]. After this, a refund may be issued under specific conditions. The Coach offers a 14-day action-based guarantee as defined by the completion of modules, participation, and submission of work. If eligible, refunds will be issued within 90 days. AFTER 14 DAYS, THERE ARE NO REFUNDS OR GUARANTEES.
Infinite Access to Group Calls and Digital Library
"Infinite access" refers to availability during the mastermind container’s active period. TDK Strategies may modify or discontinue services at any time. Access is non-transferable. No refunds will be issued in the event of service changes.
Jurisdiction and Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts in Wisconsin, United States.
Disclosures
TDK Strategies and its representatives do not act as licensed investment advisors or mental health therapists. Coaching is not a substitute for professional mental or medical care. Please consult licensed professionals for such matters.
